Funny Motivational Speaker Linda Larsen presents...

Linda's Positively Speaking Blog

Rants & Raves by Funny Motivational Speaker Linda Larsen


Want $150? Just Ask For It!

By Linda Larsen - Wednesday, March 27, 2013
Featured Image

As a motivational speaker, one of my biggest messages to my audiences is to boldly step up and ask for what you want. And probably because I talk about it so often, I actually remember to do it most of the time. This morning was one of those times - and it had a big payoff. 

I made a mistake on an online reservation I made on American Airlines about 36 hours ago. I fly a lot with Delta and have some sort of special status with them, but I don't fly much with AA. When I contact them they are like, "Linda who?" So when I called just now to ask if I could change my reservation without any penalty, the response was, "No not now. If you had called within 24 hours you could have, but not now. Now it will cost you $150." 

Okay here was my strategy. It was Two Pronged:

  1. I was nice to her. Really sincerely nice to her. I fell on my sword, took 100% responsibility for the error and asked for her help to waive the fee. When she said she couldn't do it, I moved to Prong Two.
  2. I asked her if there was another person I could appeal to for help to get this waived. She transferred me to another department. At this point I repeated Prong One. Nice, really nice, appreciative, respectful and nice. That person said she couldn't do it but would transfer me to another department. And the representative in THAT department - actually made it happen. Bam! I put $150 back into my pocket.

Here's the thing. When the very first representative said, "You waited too long and unfortunately there is no way to waive that fee," every instinct in my body said that it was hopeless and I should give up. But I didn't.  I just took a deep breath and asked again. AND - I stayed pleasant and apologetic the whole time. 

Doesn't this make you wonder how many times you may have given up too soon when someone told you "no?"  It surely does me. So I say - let's just ask! 

From your very happy motivational speaker Linda Larsen, $150 richer

About the Author

Linda Larsen, CSP, CPAE is a Hall of Fame Speaker, professional actress, best-selling author and serious lover of doggies. Linda speaks at conferences and meetings around the world, helping people bring the very best version of themselves to life every day! To talk to Linda about how she can contribute to the success of your next event, call 941-927-4700. Or go to Book Linda Now!

Like this blog? Share it!

Recent Posts



Tag Cloud

mans search for meaning negative thinking Gary Marachek communication model friendships how to listen controlling your emotional state what you name the thing remodel stress positive perspective lying in politics losing weight customer service time management vision boards motivational speaker on communication cell phone addiction personal achievement power of a smile multi-tasking learning patient service motivational speaker on customer service laughter mental illness the business of motivational speaker feeling good marshmallow test self confidence marriage mattress recommendation reframing goal achievement latex mattress review acting humor fact checking relationship building stressful elections stress management sleep motivational speaker Brad Montgomery Broadway selling happiness communication skills expectations happy customers overcoming adversity flying eyebrows appreciation American Idol listening skills achievements airline pilots linda larsen Noah Racey's Pulse unhappy employees election 2016 costumes success goal setting gratitude dental practice how to get what you want whiners how to become a motivational speaker proactive people husbands who don't listen trust in relationships how to strengthen relationships building character anxiety motivational speaker Hamilton nonverbal communication successful dental practices joy magic act Lin-Manuel Miranda how to have high self-esteem difficult people personal responsibility dr. john gottman clinical depression gripers how to happy communication high self-esteem Kay Frances facebook activity habits personality types funny motivational speaker divorce statistics best bed for bad back conflict management fear of trump presidency cheerleading holiday stress truth understanding happiness brain chemistry truth in politics Politifact parenting personal growth complainers encouragement aging Hillary Clinton motivational speakers speak up bucket list Conrad Hall tension public speaking horror stories customer service training humorous motivational speaker building rapport good night's sleep defensiveness funny motivational speakers actors compassion difficult patients handling fear political anxiety bottom line improvement raising happy children changing habits zig ziglar Asolo State Theater changing behaviors panic attacks happiness at work National Car Rental dental practice strategies positive attitude self talk Donald Trump criticism gift ideas bipolar disorder iPhone4S personal development shakespeare motivational speaker success achieving success speaking nightmares self-image Meryl Runion Kelly Swanson change motivational speaker Linda Larsen funny motivational speaker Linda Larsen depression stonewalling Viktor Frankl southern accent funny video Changing perspectives Shakespeare, thank-you notes beauty Tim Richardson advertising PhotoShop passion contempt gender communication getting to yes Dr. Phil healthcare attitude back relief finding humor chronic back pain managing stress motivation bad drivers coping with anxiety liking raving fans attitudes Dr. Brene Brown, The Wholehearted Parenting Manifesto listening how to deal with negative people Lenscrafters confidence effective communication